Windows XP and PC Problem Solving


This page is provided as a reference page for issues that I've encountered and fixes found on the net.

The first item seems to be fairly common when some item of software or web page over-writes some registry settings and you end up with no system sounds or sound from streaming video clips on web pages. A lot of registry patches failed to work when this happened to me, but this option worked fine

1. Choose Start > Control Panel and double click Add hardware, then click Next.
Click "Yes, I have already connected the hardware" and click Next.

2. Choose Add a new hardware device at the bottom of the list and click Next.
Select "Install the hardware that I manually select from a list (Advanced)", and click Next.

3. Select "Sound, video and game controllers" from "Common hardware types" list and click Next.
Select "(Standard system devices)" from "Manufacturer" and click Have Disk.

4. Click Browse in the "Install From Disk" dialog box and open the folder C:\Windows\System32
Find mmdriver.inf file, select it and click Open then click OK in the "Install From Disk" dialog box. If you see a warning about logo compatibility, just click "Continue Anyway".

5.Scroll down the list and select "Microsoft Audio Compression Manager" click next

6. Reboot

Windows Installer will not work under Safe Mode, this means that programs cannot be installed or uninstalled in safe mode without giving a specific command using msiexec in command prompt.
To make Windows Installer work under safe mode, you need to create a registry entry for every type of safe mode you are logged in to.

1. Safe Mode (Without Networking)
2. Type this in a command prompt: REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer" /VE /T REG_SZ /F /D "Service"
3. And then type net start msiserver

This will start the Windows Installer Service.

If using networking use the following
1. Safe Mode (with Networking)
2. REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MSIServer" /VE /T REG_SZ /F /D "Service"
3. And the type net start msiserver

This will start the Windows Installer Service.


Problems installing Office 2007

If you have issues installing Office 2007 which results in the installer halting with the message "The windows installer service cannot update one or more protected windows" the cause is simply down to one missing DLL file. the fix is quite simple and seems to work for a lot of people (including me)

1. From Windows install disk, or c:\i386 that may have been set up in an OEM install, open (Double click) on the FP40EXT.CAB file. It should open.

2. find fp4ault.dll in the list

3. double click and select extract to c:\program files\common files\microsoft shared\web server extensions\40\bin

4. Restart the 2007 office install